VALUES AND BEHAVIORS

RESPECT Every person counts

• Treat everyone with respect. And show consideration for; individual needs and cultural differences. 
• Involve others and let them know their ideas are valued. 
• Recognize, honor, and acknowledge each person's role ad contribution
• Handle differences of opinion constructively. 

TEAMWORK Working together
Collaborate and actively contribute to the team, involve patient and family as part of the care team.

• Set aside personal interests to ensure the success of the team.
• Communicate openly and honestly.
• Utilize all levels and departments of the organization.
• Set an example by demonstrating enthusiasm for team goals.

EXCELLENCE Exceptional Quality and Service

• Provide exceptional service
• Work to achieve exceptional quality and the best possible results. 
• To Anticipate needs and share ideas for improvements
• Create positive first impressions.

EMPATHY Listen, Understand and Respond.

• Communicate compassionately and effectively.
• Work to understand fully and respond effectively to the needs of patients and co-workers.
• Be accessible and approachable.
• Acknowledge, apologize and amend when issues arise. 

INNOVATION Creative Ideas, Cutting Edge Solutions

• Generate new and creative ideas.
• Work to find simple solutions to complex problems
• Challenge the current way of doing things to see if there are better ways
• Tackle even seemingly insolvable problems.

RESPONSIBILITY Honoring our past, Ensuring Our Future

• Act to make sure our quality and reputation are never compromised.
• Help others succeed.
• Protect confidentiality and privacy.
• Honor and continue the CCWC tradition of service to the community 

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Who we are | Team work | Surgeon Access | Support group | Goals | Mission Statement | Values-Behaviors